Hi,
I've received an email from Symantec asking me to reconfirm my email address in the Global Directory.
The email was sent from an email server using the domain @keyserver1.sysauth.net however this domain is not in the global verification keys that you can download from either
https://keyserver.pgp.com
or
http://www.symantec.com/docs/HOWTO83926
I've also received emails from keyserver2.sysauth.net
The email I received has therefore been listed as "unverified" by PGP Desktop as I believe it should have, as there was no match.
I've lodged a case with Symantec and they have confirmed that this email was sent from a server within their email cluster. I'm happy with everything up to this point.
However I can't get from Symantec a link to download their updated verification keys which include the new domains that they are using so that I can verify their emails - just like the emails I received back in March which were verified.
Can anyone reply with a link to where their updated keys are kept or give me a vector into the proper route to get this fixed?
I find it suprising that a security company sends emails which cannot be verified as being sent by them.
Thanks for your help in advance.