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Email from user@domainA.com (outside) to user@domainA.com (inside), will it be blocked?

  • 1.  Email from user@domainA.com (outside) to user@domainA.com (inside), will it be blocked?

    Posted Jul 17, 2012 03:17 PM

    We have a company that hosts some websites and is adding a contact us button. They are wanting to put in the from address (example) user@domainA.com and have it sent to a department that is inside domainA.com

    WIll Messaging Gateway allow this, since the e-mail will be coming from the hosted company, but have the companys domain in the from address that it is going to?  I can't find an answer, to me it would see it as SPAM and block it since its coming from the outside.

     



  • 2.  RE: Email from user@domainA.com (outside) to user@domainA.com (inside), will it be blocked?

    Posted Jul 18, 2012 01:56 PM

    Is the configuration this?

    Hosting company hosts website for DomainA.com
    Hosting company is outside your network.
    You run Brightmail and have DomainA.com as local domain ( you accept mail for them).

    Does the hosting company send the e-mail for the user (e.g. like visiting a news site and clicking the e-mail this to a friend)?  or is the link just a html mailto: link?

    In the 1st case, you might want to add the IP address of the Hosting company's mail servers to you trusted senders list.

    In the 2nd case, this is just like any other user sending an e-mail to user@domainA.com - that they get the e-mail address from a contact-us button doesn't matter.