Endpoint Encryption

Run “Recover /d” (Step 7 - Emergency decryption)

The emergency decryption process is used to decrypt a hard drive in the event that normal decryption methods are unsuccessful. The emergency decryption utility is a very powerful tool that will decrypt the entire hard drive when authorized by a Hard Disk administrator. There are some very important points to keep in mind when using this utility:

• Never stop the emergency decryption process while in progress!
• Do not run the “recover /d” command more than once, even if it did not appear to work.
• Be patient! The program may appear to be working slowly or not at all at certain points, but the program is most likely still running.
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Best Practices for Data Recovery using Symantec Endpoint Encryption - Full Disk (SEE-FD)