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EMM database error (196

Updated: 21 May 2010 | 5 comments
Thomas Klokkerhaug's picture
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Hope anyone can help me with this problem.

I get the following error when I try to add new media or to inventory the robot: EMM database error (196). It does not affect storage unit, policies and I can run daily backup on disk. Problem is that I take our monthly backup on tape, and just figured out that this doesn't work. I think the error come from updating from 6.0 to 6.0MP3, but not sure if that's the case.

I have checked the nbemm log with vxlogview and it says that I need to run nbpushdata.exe -add. Problem is that I can't run this command, did a test with it yesterday and ended up with 50 duplicate media id and couldn't sort out the new "emm database". So I had to remove it all and run a catalog restore from a backup (which I took before I tried it).

Does anyone have any experience with 196 error?

Thanks in advance for the help, would be great if anyone can help me on this matter.

Best regards
Thomas.

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Ade A's picture
04
Oct
2006
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There is/was a know bug when applying MP2 on Solaris (assuming this is a Solaris box), I would have thought that they would have incorporated the fix in MP3.

nbpushdata -add_flag NBPUSHDATA_G_GLOBDB_HOST
dummyhostname:dummyhostname fixes the problem


This may be some help as well.
http://seer.entsupport.symantec.com/docs/283176.htm

Thomas Klokkerhaug's picture
05
Oct
2006
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After I removed MP3, problem was solved.
Now I can backup to tape again, add new media pools and run an robot inventory. Look like it was MP3 who caused the problem.

Maybe I will set up a test scenario to see if I can find out anything.

DavidParker's picture
05
Oct
2006
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You should definitely log a support call with Symantec.
Adding a Maintenance Pack should NOT break your install!

And throw some points out please, you asked a tough question and only 1 person replied ...

Karthik Ramalingam's picture
09
Oct
2006
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You should clean up your NetBackup catalog database of all inconsistencies before you upgrade to NetBackup 6.0. And running "nbpushdata -add" successfully after upgrading the binaries to NetBackup 6.0 is a must. Else the EMM database will not be properly populated.

Regards,
Karthik

Dennis Strom's picture
10
Oct
2006
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I am running 6.0 mp3 on Solaris and ran into this. I think my solution was to restart PBX. Either that or I restated Netbackup. Pretty sure it was PBX though.