Employee ID Requirement in Symantec CMDB
We're just getting started with the CMDB and I'm looking for advice on how to meet the employee ID requirement when it is optional for our customers.
We have about 11,000 users - I have been able to successfully use the connector solution to update details about the users. BUT if I try to manually edit a user I get a message stating the Employee ID is a required field.
Only about 30% of our customers actually have a true employee id. The other 70% either work for some of our companies that do not assign a employee ID or a private company that also does not assign a employee ID. I know this is crazy but requiring a employee ID is simply not a option.
In the past with other systems I have figured out a way to remove the requirement for certain data elements. It looks like Employee ID is a system requirement and that I would not want to remove this Data Class or Associations because it is also important for system processes.
Does anyone else have 'employees' without employee ID's and how have you worked around this?