Enable zapped mailbox
We've just upgraded to EV9SP2 using EV9 client on Office 2003/2010. I've got a few users who do not get the EV icons (but others do when they log on to those PCs). I did some log checking (LoggingLevel=3) for the EV client and it looks like for those users it's trying to load EV7 which I believe is set in the hidden messages in the mailbox.
Error in the client log is: "This version of the Enterprise Vault add-in is not compatible with the Enterprise Vault server (V7)"
So, I ran EVPM with zap=true for the users archive, ran a sync and then clicked Enable Mailboxes, but the zapped mailbox does not appear, it says there are no new mailboxes that can be enabled.
How long do you have to wait until it appears as a new mailbox?