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Enabling windows firewall on win7

Created: 16 Mar 2011 | 6 comments
iromero's picture
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When trying to modify the windows firewall settings on a windows 7 machine it says that the symantec firewall is managing that feature. How can I disable the SEP firewall so that the windows firewall takes the control.

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Ryan_Dasso's picture
16
Mar
2011
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Not recommended, but if you must...

You'll have to uninstall Network Threat Protection (can be done via Control Panel > Programs & Features).

Vikram Kumar-SAV to SEP's picture
16
Mar
2011
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You might be using Older

You might be using Older Version of SEP 11.0.6000.xx or Older as this issue was fixed in RU6MP1 (11.0.6100.xx) so migrating the clients to newer version should fix this issue.

Windows Firewall is always disabled by SMC service
Fix ID: 1992008
Symptom: The Windows Firewall is disabled even though a policy is in place that dictates it to be enabled.
Solution: If Symantec Endpoint Protection Firewall is disabled in a location, the Windows Firewall will be turned on. If Symantec Endpoint Protection Firewall is enabled in a location, the Windows Firewall will be turned off.

http://www.symantec.com/business/support/index?page=content&id=TECH103087&locale=en_US

AvinashBharatharaj's picture
16
Mar
2011
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Workaround

This issue may not be yet resolved completely. The workaround for now would be:

1. Remove the Network Threat Protection feature from SEP client

      Got to add/remove programs (Programs and features) - Select SEP and click on change, modify and remove the NTP component. Reboot the computer

2. After removing NTP, go to Start . Run and type in services.msc. restart the Windows Firewall/Internet Connection Sharing(ICS) Service.

Mithun Sanghavi's picture
17
Mar
2011
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Did you check the Symantec Article?

Hello,

Did you check the Symantec Article?

Just few steps to resolve your Issue.

Windows 7 Firewall indicate that "These Settings are being managed by vendor application Symantec Endpoint Protection", even when Symantec Endpoint Protection (SEP) 11.0 Network Threat Protection (NTP) is not installed.

https://www-secure.symantec.com/connect/articles/w...

 

I am sure that's what you are looking for.

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

iromero's picture
18
Mar
2011
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I want the NTP to be

I want the NTP to be installed (I want to you use the IPS functionality) but I need that the windows firewall takes control of the workstation, is there a way to do that ?

Chetan Savade's picture
17
Mar
2011
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Hi, After enabling windows

Hi,

After enabling windows firewall you might have to create port exceptions in windows firewall for SEP .

It is possible that after enabling windows firewall it will block SEP client and SEPM communication port. 

Thanks and Regards, 

Chetan Savade

Technical Support Analyst,

End Point Security, Enterprise Technical Support