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encountered and error while I was creating a STS

Created: 02 Dec 2013 • Updated: 11 Feb 2014 | 8 comments
This issue has been solved. See solution.

Dear all

 

when I was trying to create a storage server on my RHEL6 master server ( master server = media server = storage server )

I encountered the following error

 

Login credntials verification failed for server RHEL6U4 / file not found (2060018)

 

 Please refer to the screen shot attached !

 

Thanks

Operating Systems:
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Eric Zhang's picture

Hi All

how should I investigte this kind of problem ?  much appreciated !

 

 

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Eric Zhang's picture

Hi Nagalla

I have deleted the <servername>.cfg file under the /usr/openv/lib/ost-plugins directory.

and then I re-run the wizard . this time I got a different error saying

 

Configring media server deduplication pool RHEL6U4 /system call failed(11)RDSM has encountered an STS error:updateStorageSe...

 

I have attached the screen shot as well .  

I was wondering which logs I should be looking at ..  much appreciated !

 

 

 

 

 

 

 

 

 

error-creating-sts-2.JPG

If you think this post solved your questions, Please make this post as a solution. Thanks in advance.

Marianne's picture

Please delete config again, then take screenshots of each step to create MSDP pool.

Also show us 'df -h' output of filesystem that you intend to use for MSDP.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Eric Zhang's picture

Hi Marianne /All

I have attached the screenshot as requried . Thanks in advance

 

 

df.h.jpg step.1.JPG step.2.JPG step.3.JPG step.4.JPG step.5.JPG step.6.JPG step.7.JPG

If you think this post solved your questions, Please make this post as a solution. Thanks in advance.

Marianne's picture

I am trying to find out if there may be known issues with your combination of NBU and OS on master server.

I notice that you 'forgot' to select or mention your NBU version and patch level?

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Mark_Solutions's picture

Any particular reason for only having a 5GB de-dupe storage pool?

I believe it is possible but maybe it has issues in creating the database and structures with such a small area?

It should have writtent some logs on that disk (depending how far it got) - take a look to see if there is anything there that will give more clues

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