Symantec Developer Group

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Encryption Desktop Enrollment

  • 1.  Encryption Desktop Enrollment

    Posted Jul 23, 2015 08:22 AM

    Hi all,

    I'm an employee of the IT Service desk at Exact Business Software in Delft.
    We use a lot of the Symantec software, like deploying software using the Altiris filter and the Symantec Management Agent client.

    All our employees have their devices encrypted with MSD_Symantec Encryption Desktop 10.3.2.15337 x64.
    Some of them, aren't encrypted yet, so we've put them in the altiris filter. When they re-boot, the Encryption Dekstop Enrollment screen pops-up.

    enrollment.png

    If they fill in their network-password, the second screen pops-up:

    5 questions.png

    After filling in their 5 answers, the encrypting will start.

    The following happens: the users just close the first or second screen, and the encrypting will never start. Forcing our IT Desk to walk by or do this manually.

    The question:
    Is it possible to make sure that the screen's can NOT be closed by the user, thereby forcing them to start the encrypting before they can get to work?

    Many thanks!