Encryption does not go past 0%
PGP Desktop encryption shows the status as paused at 0.0% complete. It has not progressed in several weeks. The message at the bottom says Encryption has been paused but the disk is fully functional. The disk is partially encrypted and is not secure. Click resume to finish the encryption process.
When I click Resume it sometimes will prompt for the PGP password, but then nothing happens after it's entered.
I tried running the command: pgpwde --resume -d 0 --passphrase "your passphrase" and it says the resume command was sent successfully, but it still does not progress. I cannot uninstall PGP Desktop because it says the disk is partially encrypted.
The laptop has Windows 7 64 bit.