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Encryption Keys - Verification and Pass Phrase Request

Created: 06 Feb 2009 • Updated: 05 Nov 2010 | 4 comments
HMD's picture
This issue has been solved. See solution.

Anyone,

 

Creating the Encryption Key was no problem.  I rotate 4 weeks of tapes (20 total).  I do a test restore every week, but I have yet been asked to enter a pass phrase to perform the restore.  The restore just executes and finishes successfully without a security check.  Is this normal behavior because the pass phrase is part of the database and the tapes are already cataloged?

 

How can I tell if the encryption key is working, or that my tapes are being encrypted at all?

 

Allen Reed

 

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pruvn's picture

Hi experts,

I had the same problem. What should i do in this issue?

teiva-boy's picture

Delete the key and try your restore again.  It will ask you then.

Alternatively, setup another BackupExec server, and try to import and catalog that tape.  It will ask for a key then as well.

 

You've entered the key, and it's still saved in the database so it's not being asked for.  Delete the key, or change it, and it will ask you when you try to restore.

There is an online portal, save yourself the long hold times. Create ticket online, then call in with ticket # in hand :-) http://mysupport.symantec.com "We backup data to restore, we don't backup data just to back it up."

SOLUTION
pruvn's picture

thanks teiva-boy,

I check it in next week. Thank you very much. But i using Net Backup 7.0. Any problem ?

 

pruvn

BEsymc's picture

This is not NBU forum. For BE, what teiva-boy said is right. For convenience, we store the encryption key in the database, so that we dont keep prompting for passphrase everytime you do a backup/restore, as long as you are the same person. You can make sure to create restricted key, if there are multiple users for the media server, so that only user who created the key can use it for backup/restore.

Thanks