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Encryption Management Server shows duplicate entry of clients

Created: 19 May 2014 | 3 comments
Rinoa21's picture

Some of the encryption desktop clients are showing duplicate entry on Encryption Management Server. They are showing same time of last seen. Why is this happening and is it safe to delete the other entry. What will be the impact to the user.

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James007's picture

Does this help ?

BUG REPORT: Missing or duplicated entries in WDE activity report for users with more than one device










Article:TECH207579  | Created: 2013-06-25  | Updated: 2013-07-09  | Article URL http://www.symantec.com/docs/TECH207579

Alex_CST's picture

There's no impact to the end user, if you delete their entry, the next time they log onto the machine they will recommunicate and itll repopulate the information.

Please mark posts as solutions if they solve your problem!

http://www.cstl.com

bipshr's picture

Hi Rinoa21,

Where exactly do you see these double entries on SEMS? Can you please take the screenshot and attach it to the thread?

Best Regards,

Bipin