Video Screencast Help
Search Video Help Close Back
to help
Not able to make it to Vision this year? Get a sampling in the Best of Vision on Demand group.

Encryption password for SNAC DHCP integrated enforcer

Created: 14 Mar 2011 | 9 comments
PhilipeBrandao's picture
0 0 Votes
Login to vote

I've confirmed the encryption password (using ODBC and PHP settings) but I still can't get the coneection between the enforcer and SEPM to work. The red icon keep on and integrated enforcer does not show up on SEPM console.

Comments

figo's picture
14
Mar
2011
0 Votes 0
Login to vote

which version are you

which version are you running?  

Thanks

PhilipeBrandao's picture
14
Mar
2011
0 Votes 0
Login to vote

Im running 11.0.6 MP2.

Im running 11.0.6 MP2.

pete_4u2002's picture
14
Mar
2011
0 Votes 0
Login to vote

any error message in the

any error message in the logs?

PhilipeBrandao's picture
15
Mar
2011
0 Votes 0
Login to vote

The NAC enforcer console does

The NAC enforcer console does not show any error, in debuglog file I see:

SPM return bad request for the registration request!! Share secret could be wrong!
Registration failed!

But as I said I've confirmed the encryption password.

Mithun Sanghavi's picture
15
Mar
2011
0 Votes 0
Login to vote

Hmmm

Hello,

I understand, however, logs are not wrong either...

This is caused by a mismatch of the encryption password (pre-shared secret) between the Enforcer and the SEPM server. The encryption password string entered in the Enforcer GUI has to be exactly the same as the string entered on the SEPM server during installation.

Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3

Follow me on Twitter: @mithun_sanghavi

Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo

Rafeeq's picture
15
Mar
2011
0 Votes 0
Login to vote

hi

can you check if you are able to type the special charectors in the console..does your password has special char?

I spl char is not getting typed 

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

PhilipeBrandao's picture
15
Mar
2011
0 Votes 0
Login to vote

Password does not have

Password does not have special chars, its a very simple one. Thanks.

PhilipeBrandao's picture
15
Mar
2011
0 Votes 0
Login to vote

I used the steps in this

I used the steps in this topic:

https://www-secure.symantec.com/connect/articles/how-find-database-password-odbc

The password that appears is exactly what I'm using at the enforcer configuration.

PhilipeBrandao's picture
21
Mar
2011
0 Votes 0
Login to vote

no clue?

Don't know what to do here to make MS DHCP Integrated Enforcer work with SEPM. I have two sites, one I used to migrate from the other, both have the same encryption password and I get the same "Share secret could be wrong" error on both servers.