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Encryption removal process interrupted by unknown system error

  • 1.  Encryption removal process interrupted by unknown system error

    Posted May 18, 2013 03:22 AM

    Getting below error for PGP encrypted USB HDD (due to which not able to access the HDD) please help

    C:\Program Files\PGP Corporation\PGP Desktop>PGPwde.exe --disk-status --disk 1

    Disk 1 is instrumented by bootguard.

    Encryption removal process interrupted by unknown system error

    Current key is valid.

    Whole disk encrypted Total sectors: 976768065 lowwatermark: 1848382 highwatermark: 976768065

    Request sent to Disk status was successful



  • 2.  RE: Encryption removal process interrupted by unknown system error

    Posted May 18, 2013 07:28 AM

    It sounds like you are attempting to decrypt the disk?

    The WDE Recovery CD may help.



  • 3.  RE: Encryption removal process interrupted by unknown system error

    Posted May 18, 2013 11:37 PM

    You may also need to run a checkdisk /f /r then re-attempt the decryption process with:

    pgpwde --stop --disk 1 --passphrase "password"

    Then

    pgpwde --resume --disk 1 --passphrase "password"

    That should force it to stop and then resume the decryption process again.



  • 4.  RE: Encryption removal process interrupted by unknown system error

    Posted May 20, 2013 09:08 AM

    above steps worked and able to decrypt the HDD now

     



  • 5.  RE: Encryption removal process interrupted by unknown system error

    Posted May 20, 2013 09:09 AM

    hi