Messaging Gateway

Hello,

An end-user specified a certain sender as a good sender from his own quarantine a while ago (replication is not an issue).

When this user receives a new email from this sender, the Message Audit Log displays the following:

How is it possible to bypass the content filtering after a static allow has matched?

Thanks,

Justine.

What is the action that the content filtering rule is taking?

We have a multiverdict engine, so conflicting actions will happen.

The action applied is to hold the message in quarantine, which is the action configured for the content filtering rule.

The scenario is:

- a user is receiving legitimate email from a specific sender to the quarantine

- the user adds this sender to the good senders list in the end-user quarantine

- emails from this sender (probably containing executables) are being quarantined because of a subsequent content filtering policy

Is it possible to bypass content filtering for good senders?

Thanks,

Justine.

Hello AFIK you cannot bypass content filtering policies for local good senders. It will bypas the SPAM filtering for local good senders.

For the Local Good Sender Domains policy, you can add an action to bypass a specific content filtering rule. This is not the case with the end user settings, since that is not configurable. You should add this sender to the local good senders list and add the extra action to that policy.