Endpoint Protection

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  • 1.  Endpoint

    Posted May 07, 2012 05:48 PM

    Need a tool to clean of install of Sysmantec Endpoint.  This is preventing the install of a AV porduct on two machines.  Understand there is a clean wipe product.  Using uninstall left behind pieces of the AV.



  • 2.  RE: Endpoint

    Posted May 07, 2012 09:35 PM

    in case of CleanWipe Utility, here is a thread created by Admin

    https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool

     

     How to manually uninstall

     How to manually uninstall Symantec Endpoint Protection 12.1 client from Windows XP and Windows 2003 32-bit and 64-bit operating systems

    http://www.symantec.com/business/support/index?page=content&id=TECH163585&actp=search&viewlocale=en_US&searchid=1333453648942

     

     

    How to manually uninstall the Symantec Endpoint Protection client from Windows Vista, Windows 7, and Windows 2008 R2 64-bit

    http://www.symantec.com/business/support/index?page=content&id=TECH91038&actp=search&viewlocale=en_US&searchid=1333453648942

     



  • 3.  RE: Endpoint

    Posted May 08, 2012 04:44 AM

    Contact Tech support and have a case created to get the tool.

     

     

    Phone numbers to contact Tech Support:-

     

    Regional Support Telephone Numbers:
    United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    United Kingdom: +44 (0) 870 606 6000

    India: Toll-Free 000 800 4401 456 directly

    IDD call: +61 2 8220 7111

     

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp

     

    Customer Care Contact Numbers for Licensing Issues:-

    http://www.symantec.com/support/assistance_care.jsp

     

     

    How to create a new case in MySupport

    http://www.symantec.com/business/support/index?page=content&id=TECH58873



  • 4.  RE: Endpoint

    Posted May 08, 2012 06:51 AM

    Hi,

    Are there any error message when U uninstall ?

     

    Thanks.



  • 5.  RE: Endpoint

    Posted May 08, 2012 07:27 AM

    Please contact technical Support for the tool

    Contact number: 0008004401456 / 1457

    Regards