Endpoint Protection

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  • 1.  Endpoint 11.0.7300.1294 to 12.x

    Posted Dec 21, 2012 05:36 PM

    i believe i miss read the upgrade paths for 11 -> 12, and thought i had to make sure i was on the latest version of 11 (11.0.7300.1294) to upgrade to version 12.1.1000.157.... only to read somewhere else that this version doesnt upgrade inline?

    did i put myself between a rock and a hard place?

    when i attempt to run an inline upgrade the first part runs fine, but when it says its going to start the upgrade wizard thats where it never starts. im able to roll back to just before my upgrade, but no further....

    any direction would be greatly appreciated!



  • 2.  RE: Endpoint 11.0.7300.1294 to 12.x

    Posted Dec 21, 2012 05:45 PM

    You can upgrade from any version of 11.x to the latest version, 12.1.2

    See this support KB article:

    Supported upgrade paths to Symantec Endpoint Protection 12.1.2

    http://www.symantec.com/business/support/index?page=content&id=TECH198599



  • 3.  RE: Endpoint 11.0.7300.1294 to 12.x

    Posted Dec 21, 2012 08:01 PM

    HI,

    Migration support for 11.0.7101.1056 (RU7 MP1), 11.0.7200.1147 (RU7 MP2), and 11.0.7300.1294 (RU7 MP3) to 12.1 is supported for 12.1.2015.2015 (RU2) or higher.

    Public Articles:

    Supported upgrade paths to Symantec Endpoint Protection Manager 12.1 from Symantec Endpoint Protection Manager 11.x

    http://www.symantec.com/docs/TECH192779

    Supported upgrade paths for the Symantec Endpoint Protection client

    http://www.symantec.com/docs/HOWTO81070

     

     



  • 4.  RE: Endpoint 11.0.7300.1294 to 12.x

    Broadcom Employee
    Posted Dec 22, 2012 04:17 AM

    Hi,

    Even though you have upgrade to the latest version of SEP 11.x. You can upgrade to SEP 12.1 RU2.

    SEP 11.x to SEP 12.1 Upgrade process graphical overview

    https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview

    Will it be possible to attach the screenshot where upgrade is halting?

    Could you please attach upgrade.log as well?

     



  • 5.  RE: Endpoint 11.0.7300.1294 to 12.x

    Broadcom Employee
    Posted Dec 22, 2012 05:34 AM

    you should be upgrading to SEPM 12.1 RU2. previous version of SEP12.1 RU2 are no supported to migrate from SEPM 11 RU 7 MP3.



  • 6.  RE: Endpoint 11.0.7300.1294 to 12.x

    Trusted Advisor
    Posted Dec 24, 2012 12:47 PM

     

    Hello,

    I agree with the comments above.

    The best way to Migrate is to follow the document below - 

    Best practices for upgrading to Symantec Endpoint Protection 12.1.2

    http://www.symantec.com/docs/TECH163700

    Upgrading or migrating to Symantec Endpoint Protection 12.1.2 (RU2)

    http://www.symantec.com/docs/TECH197426

    Knowledgebase Articles for Symantec Endpoint Protection 12.1. RU2

    https://www-secure.symantec.com/connect/articles/knowledgebase-articles-symantec-endpoint-protection-121-ru2

    Hope that helps!!



  • 7.  RE: Endpoint 11.0.7300.1294 to 12.x

    Posted Dec 26, 2012 12:51 PM

    If you are "locked in" to the upgrade to 12.1, then you have an issue.  However, if you upgrade from 11.x to 12.1.1 or 12.1.2, there is no problem.  I was on 11.0.6 mixed with 11.0.7 and upgraded cleanly to SEP 12.1.1 (12.1 RU1) with no problem and then upgraded to 12.1.2 (12.1 RU2) when it came out.  No real issues.  I would suject skipping 12.1 and go straight to RU1 or RU2 using the links provided by other users.  Start with the SEPM, then GUPS, if you you have them, then the clients.  Except for a few clients that had remnants of very old SAV versions, the automated upgrade went fine.  The rest I did push installs.