Endpoint - 11.4000.2295 - XFER Tmp File Issue
We just completed a 500 PC upgrade from Endpoint MR2 to MR4 to correct some server issues. The server is now running properly (had a database problem).
We are now seeing a new problem on some of our PC's. Basically, they start generating Quarantine messages RE: a file with a .TMP extension. It seems that these .TMP files then multiple...i.e on a PC that I fixed this morning, it started with 9 items in Quarantine...after 2 hours, it had over 800.
From looking at older versions of Symantec, these .TMP files seem to be generated by the Symantec program itself, and are therefore false positives.
I have had 3 PC's in the past week start to do this. The only fix I have found is to uninstall the program, delete the client from SEPM, and then re-install.
I would really like to know:
- Why this is happening??
- Is Symantec aware of the issue??
- More importantly, what is the fix (other then reinstalling)??
We had been advised to go from MR2 to MR4 to improve the stabiliy of the server...which it has....but now I seem to have unstable clients.
All client machines are Windows XP with SP2. They are fully patched (Windows Update).