Endpoint Protection Small Business Edition

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  • 1.  Endpoint .cloud

    Posted May 16, 2014 04:33 AM

    Hi,

    We are not able to install .cloud endpoint clients on any of our servers or desktops. I pulled the log info below which looks like it is unable to connect, but we have no restrictions on our firewall and tested from a DMZ.

     

    2014-05-16 10:02:04.859; INF; t=2860;    CSPNInstaller::ValidateInstallPackage(660) : Validate using endpoint: https://message.s2.spn.com/CommunicationService/v1/ClientInstall.asmx

    2014-05-16 10:02:05.890; INF; t=2860;    CActionScriptProcessor::ProcessPayLoads(502) : Payload Count: 1

    2014-05-16 10:02:05.890; INF; t=2860;    ClientInstallWebService::ValidateInstallPackage2(217) : Not Using Proxy

    2014-05-16 10:02:07.156; INF; t=2860;    ClientInstallWebService::ValidateInstallPackage2(230) : ValidateInstallPackage result: 25

    2014-05-16 10:02:07.156; INF; t=2860;    ClientInstallWebService::ValidateInstallPackage(162) : Detected SSL Error - retrying

    2014-05-16 10:02:07.171; INF; t=2860;    ClientInstallWebService::ValidateInstallPackage2(217) : Not Using Proxy

    2014-05-16 10:02:08.062; INF; t=2860;    ClientInstallWebService::ValidateInstallPackage2(230) : ValidateInstallPackage result: 25



  • 2.  RE: Endpoint .cloud

    Posted May 16, 2014 06:29 AM

    I would suggest engaging support for this