Endpoint Encryption

Hello,

I recenty installed the symantec endpoint encryption on a client workstation.

I installed in this order.

Management Agent

Drive Encryption

Autologon.

The problem is I cannot go into the client management administrator. The program does not open at all. I can see the management agent, It does not display a hard drive. Only the about section.

When I attempt to uninstall the drive encryption software it says error because the drive is encrypted.

Is there a workaround for this?

This is on a Dell LAtitude E7400 with SSDs and Windows 7 professional 64bit.

I did not have this issue on a Dell Latitude E5530.

You could try decrypting from CLI and uninstalling after. The reinstall / encrypt.

May be your client is corrupted if you know the passphrase then you can decrypt easily.Below article will help you and dint mess with your hardisk and encryption software when its encrypted you may loss the data for ever since its not enrolled to the server.

https://support.symantec.com/en_US/article.TECH149679.html