Endpoint Protection

 View Only
  • 1.  Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 12:18 PM

    In Endpoint Manager, is there a way to tell which clients are x86 32bit clients and which ones are x64 64bit clients?

    We are on version 12.1.2015.2015



  • 2.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 12:21 PM

    There is no way to show SEP clients that are 32/64bit

    If you select a client from the Clients page, it will give you the OS architecture.

    However, 64bit SEP will only install on 64bit machines so some assumptions can be made.

    You can also run a report if you go to Monitors page and set the Log type to Computer Status. It will also give you the OS architecture here as well in this report

    You can also check here as only some SEP components are strictly 32bit even if installed on 64bit machine

    https://www-secure.symantec.com/connect/forums/why-64bit-sep-installed-none-64bit-folder



  • 3.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 12:26 PM

    I have 32bit & 64bit clients in the same group, but want to push an updated install package.  What is the easiest way to find out which PCs are 32bit so I can move them to a new group and push the 32bit package?

     



  • 4.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 12:28 PM

    If you have both sets of clients in a group just assign both the 32 and 64 bit package, SEP is smart enough to know the difference and install the correct version.



  • 5.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 01:32 PM

    Have a look at the description of the Autoupgrade feature from SEPM:

    https://www-secure.symantec.com/connect/videos/upgrade-clients-sep-121-using-auto-upgrade-feature

    http://www.symantec.com/docs/HOWTO17911

    ....you can simply assign the given group  with packages for both 32 and 64 bit - SEP will check prior to sending the package what is the architecture of the target machine and push the apropriate package only.

    In scenarion where you assign only 64 bit package to a group with both 32 and 64 bit machines - the 64bit machine will upgrade and the 32bit machine will reject the package installation - so you don't really need to worry if the machines to upgrade are 32/64bit.



  • 6.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 10:26 PM

    I was just looking up this topic a couple minutes ago and voila it was just asked. My problem is I have to use a GPO and when I accidently had it install the 32 bit version on 64 bit computers it was pretty ugly. I have used a startup script before that distinguishes it but that it also a pain.



  • 7.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 11:39 PM

    Hi,

    You may find this information from sepm report.

    Just export report from sepm and open in excel and do filter on the excel and you can get by 32 bit and 64 system information...



  • 8.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Broadcom Employee
    Posted Feb 11, 2013 11:52 PM

    you should be using computer status report exported.



  • 9.  RE: Endpoint Manager - view 32bit & 64bit clients?

    Posted Feb 11, 2013 11:53 PM