Endpoint Protection

 View Only

  • 1.  Endpoint Problem

    Posted Jul 04, 2009 06:50 PM
    When I boot up I get notification that I am not protected.  When I go to SEP it says file system auto  protect is disabled.  I open SEP and hit FIX but nothing happens.  Right now the SEP shield says its disabled.  What might be my problem?

    thanks


  • 2.  RE: Endpoint Problem

    Posted Jul 04, 2009 07:56 PM
    Hi,

    usually your issue is due to a corrupted installation, some times caused by a malware.
    Try to download the rapid release definitions and run a full scan in safe mode.
    Eventually try to repair the installation via the control panel.

    Regards,



  • 3.  RE: Endpoint Problem

    Posted Jul 05, 2009 10:27 AM
    remove sep and reinstall it again. that will solve the problem . repairing through set file also do the job


  • 4.  RE: Endpoint Problem

    Posted Jul 05, 2009 01:30 PM
    Auto Protect can also malfunction because of the corrupted definitions...NAVENG.SYS and NAVEX15.SYS are the two drivers inside the dated defs folder of  "c:\program Files\Common Files\symantec Shared\VirusDefs" that make up the auto protect. Also try running the Rx4Defs, that might help.......


  • 5.  RE: Endpoint Problem

    Posted Jul 06, 2009 01:38 AM
    we ussually get an image ready so that if this happens then just re-image it..
    thanks...


  • 6.  RE: Endpoint Problem

    Posted Jul 06, 2009 02:05 AM
    Did you create an image with SEP installed?