Endpoint Problem
hegge12schinnen@yahoo.com
July 4th, 2009
When I boot up I get notification that I am not protected. When I go to SEP it says file system auto protect is disabled. I open SEP and hit FIX but nothing happens. Right now the SEP shield says its disabled. What might be my problem?
thanks
a malware or a corrupted installation
Hi,
usually your issue is due to a corrupted installation, some times caused by a malware.
Try to download the rapid release definitions and run a full scan in safe mode.
Eventually try to repair the installation via the control panel.
Regards,
Giuseppe
remove sep and reinstall it
remove sep and reinstall it again. that will solve the problem . repairing through set file also do the job
Can be corrupt defs
Auto Protect can also malfunction because of the corrupted definitions...NAVENG.SYS and NAVEX15.SYS are the two drivers inside the dated defs folder of "c:\program Files\Common Files\symantec Shared\VirusDefs" that make up the auto protect. Also try running the Rx4Defs, that might help.......
we ussually get an image
we ussually get an image ready so that if this happens then just re-image it..
thanks...
Nel Ramos
Re
Did you create an image with SEP installed?
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