Endpoint Protection 11.0 License
This has been discussed multiple times but I'm still confused. We have Symantec Endpoint Protection, version 11.0.6100.645. I keep reading that you no longer need to "renew" a license. However, why do I get an annual renewal invoice (i.e. what is that for)? I must admit, I had always felt I was paying for definition updates; not so?
I'm simply trying to justify the annual cost. Thank you in advance.
Symantec does renew the License. However, you get a choice to renew to SEP 11.x OR to SEP 12.1.
Secondly, since you are carrying SEP 11.0.6100 (RU6MP1) which is a End of Life by - 2011-07-05 - Check this -
We request you to make sure you are carrying the Latest Version of Symantec and It is important to maintain consitency in the SEP 11 - check article below:
About Maintaining Consistency of Software Versions throughout a SEP 11 Organization
Latest version of SEP 11.x is SEP 11.0.7101, check this -
Migrating to Symantec Endpoint Protection 11.0.7101 (RU7 MP1)
In reference to annual renewal invoice and the Question about the Annual cost - I would suggest you to speak to Licensing Department, You can contact Symantec Licensing Department for the same.
Phone number: 1-800-721-3934
To renew or view details of your Symantec support contracts visit our License Renewal Center.
License Programs and Support
Activation & Product Upgrades
For product registration, activation or obtain an upgrade for your product, log into our Licensing Portal.
It is always recommended you to Migrate your License to the SEP 12.1 (incase the License is under valid License Period)
How to upgrade your SEP11 license to SEP12 online
(Note: This is completely FREE)
Once, this is done you could download the Software SEP 12.1 as well as the License and then Migrate the SEP 11.0.1000 to SEP 12.1
Upgrading or migrating to Symantec Endpoint Protection 12.1