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Endpoint Protection 12.1 Activate License problem

Created: 19 Nov 2012 | 4 comments

Hi, I have some problem about activate license process on symantec endpoint protection manager.

I had import license file ***.slf  (This license file never to activate since I got this file more than 1 month), then it's show "This license has reached its expiration date and is no longer valid. To purchase a new license, Contact your preferred reseller. For more information, visit the Symantec Licensing Information Center"

How can I renew and activate my license key?

Thanks 

Comments 4 CommentsJump to latest comment

Ashish-Sharma's picture

HI,

Check this artical.

SEP 12.1 and License Concept

https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept

Activating your Symantec Endpoint Protection 12.1 product license
 
 
Downloading a license file
 

Thanks In Advance

Ashish Sharma

pete_4u2002's picture

may be you used the trial license. If you are eligible for license contact customer care for help.

Mithun Sanghavi's picture

Hello,

I would suggest you to contact the Symantec Licensing department and they would be glad to assist you

http://www.symantec.com/business/products/licensing/index.jsp

Website: http://symantec.custhelp.com

Phone number: 1-800-721-3934

Email: license@symantec.com

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

1zofia's picture

Hi, 

Thank you for all of your help, Now I can solved this problem by change the Time format from Thailand to English (United States) and then, trouble was cleared.