I'm trying to remove 11.0.62 from off a computer and it's not showing up in the add/remove program only Live update is there. I trying pushing out the 12.1.11 through the consol with no luck. Is there a remove tool that I can run and it will remove the 11.0 version? thanks.
Tyson
Yes, you can call support and get Cleanwipe. See here on how to obtain:
https://www.symantec.com/business/support/index?page=content&id=TECH96895
What happens if you run the install locally on the client?
You can try manual uninstall if it comes down to it
Here some information and readme for the cleanwipe tool:
https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool-endpoint-removal
...please contact the Symantec support to get a copy of the tool for download.