Hello,

I have three server Windows 2003 at the office. On one of them is the management console (Endpoint protection 11). On one of the other server the antiivirus software does not update the network threat protection component.

How can I fix that issue ? The other two servers are receiving updates just fine.

the screenshot shows the AV & NTP definition been updated.

http://www.symantec.com/business/security_response/definitions.jsp?pid=sep11_32

On SEP 11 version the PTP will be off as it is not supported.

Network component is updating fine, its PTP having problems

go to add/remove programs

select SEP

select Modify

remove PTP

reboot

again

install PTP from add/remove programs

update policy, should get u the new defs.

PTP will be off on server OS, its almost like not having it 

Proactive Threat Protection (PTP) definitions are current, but its status remains OFF on systems running Windows Server 200x, Windows 7 or a 64-bit version of Windows XP

http://www.symantec.com/business/support/index?page=content&id=

even after getting the defs; it wil be green and status will be OFF

Hi,

You can also try by repairing SEP client.

As PTP is not supported on server OS, so if you removed it there won't be any warning message.