Endpoint Protection Small Business Edition

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  • 1.  endpoint protection blocking Quickbooks 2008

    Posted Feb 17, 2010 09:11 PM
    I have installed sep for small business client only, no management console.  The setup is this:  One server with another pc connected to it directly that users in the environment access the program quickbooks on, and on the server the data for QB is in a folder shared out C:\pro`\intuit

    I have gone over the files that need to have exceptions for however it is still blocking the application from running properly.  Any help is appreciated.

    http://support.quickbooks.intuit.com/support/pages/knowledgebasearticle/8773d9d4

    http://service1.symantec.com/support/ent-security.nsf/0/6cc9274310e110968825763b0067ee3f?OpenDocument


  • 2.  RE: endpoint protection blocking Quickbooks 2008

    Posted Feb 17, 2010 10:00 PM
    make sure you have added the patch correct, what is the version you have installed because i see that in the document its mentioned that "  If the above solution does not work, revert the Endpoint Protection client installed on the server to version 11.0.4202."
    check if you exceptions are excluded here
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008090512574448
    does it work if you disable autoprotect? 


  • 3.  RE: endpoint protection blocking Quickbooks 2008

    Posted Feb 17, 2010 10:01 PM

    The link mentioned by you are the correct and can be reffered to however if still things are not in place therefore I would suggest to check this document. It should help.

    Creating Centralized Exception policies in Symantec Endpoint Protection Manager


    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008030423280248?Open&seg=ent