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Endpoint Protection Client Blocking Restart of XP Pro

Updated: 14 Sep 2010 | 1 comment
atcsam's picture
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Hello everyone. 

I recently started noticing that my desktop machine will not reboot or shutdown without being forced. Its triggering an event 1073. I have AV, PTP, and NTP installed on the affected client. I also have a laptop with the same installation. Its it not being affected in this regard. When I uninstall the client shutdown/reboot works normally. Opon reinstallation the behavior returns. I have performed an uninstall, test, reinstall several times and the the behavior is consistant.

So far google searches have not yielded any solution.

Does anyone have any idea what might be going on? 

Thanks for your time.

Sam

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Adam_BN's picture
13
Mar
2010
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If this is a managed client,

If this is a managed client, I would first review your policy for device control in SEPM, if it unmanaged it will be in the settings on the machine it self.  This may be where your problem is. 

Adam

Adam St. George
Bombshell Networks