Endpoint Protection Client Installation Issue
Been having many issues with this new product just like most of the users. After the upgrade of SEPM we are having additional issue. "Go Figure"... I have followed the directions as stated on the documentation from symantec. I have created a new group and moved 2 test machines to test the upgrade process. I went through the process of deploying the upgrade and nothing happens with the computers.
I then remove the program from the add/remove programs. When I try to reinstall it from the CD or exported exe it will start the install then towards the end of the process it hands. If I terminate the process, the shield will show up in the system tray. It also shows to be communicating with the server but if you open it, no symantec applications will be installed. No antivirus, next work stuff or anything. I can then go to the help and support>troubleshoot and it shows to be in the group and location awarness is enabled. Now once I reboot the machine the application is gone.
Does anyone what could be causing the client not to fully install?
Also, has anyone had the same problem of deploying the install package or commands and the units don't respond. If you found a solution can you tell me what you did.
Message Edited by Agustin Yado on 01-15-2008 01:21 PM