Endpoint Protection

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  • 1.  Endpoint Protection on the client shows a red circle with a line throught it.

    Posted Jul 24, 2009 10:50 AM
    So this is strange.  

    Ran PC transplant on machine with micro trend anti virus.
    Re image PC
    Image had 10.1.7 Symantec - Upgraded to 11.4
    Ran PC transplant to bring back down the personality and now when just that users logins endpoint protection shows red.

    When the administrator logs in it is green.

    What is the deal?


  • 2.  RE: Endpoint Protection on the client shows a red circle with a line throught it.

    Posted Jul 24, 2009 10:59 AM
    Check if the definitions of the SEP client are up to date.

    If not run live update by the command "luall.exe" in the Run window.

    Also let us know if the client installed is Managed or Unmanaged.


  • 3.  RE: Endpoint Protection on the client shows a red circle with a line throught it.

    Posted Jul 24, 2009 11:02 AM
    Seems like that installation did not go fine
    log in as a user and
    go to add/ remove programs
    and do a repair of SEP
    let us know if that works



  • 4.  RE: Endpoint Protection on the client shows a red circle with a line throught it.

    Posted Jul 31, 2009 06:18 AM
    Is it "Proactive Threat" problem?? Try reinstalling the SEP...