Endpoint Protection

 View Only

  • 1.  Endpoint Protection fails to start correctly

    Posted Oct 17, 2013 07:55 PM

    Endpoint Protection doesn't automatically start upon system bootup; although it did just yesterday. When I try to run it directly from the Start Programs menu I get this error:

     

    The application was unable to start correctly (0xc00000ba). Click OK to close the application. The header of the dialog box reads "msseces.exe - Application Error"

     

    I don't know which version we are running.



  • 2.  RE: Endpoint Protection fails to start correctly

    Posted Oct 17, 2013 07:59 PM

    msseces.exe is related to Microsoft Security Essentials. If this is on the machine, I would suggest removing it as no machine should run two antivirus programs.

     



  • 3.  RE: Endpoint Protection fails to start correctly

    Posted Oct 17, 2013 11:55 PM

    Hi

    Can you try to repair the client

    Regards

     



  • 4.  RE: Endpoint Protection fails to start correctly

    Posted Oct 18, 2013 01:35 AM

    I am totally agree with brian. You can remove the Microsoft security essential.



  • 5.  RE: Endpoint Protection fails to start correctly

    Posted Oct 19, 2013 05:44 PM

    Run the SymHelp Tool:

    Troubleshooting computer issues with the Symantec Help support tool

    Article:HOWTO80839  |  Created: 2012-10-24  |  Updated: 2013-10-07  |  Article URL http://www.symantec.com/docs/HOWTO80839