Endpoint Protection

I cannot log onto my Endpoint Protection Manager.  I attempted to change the port, as suggested in a tech note, but that did not help.  It sits at the Logging on to the management server dialog.
Also, how do I change my clients so they can manually download updates.  It is dimmed and locked out.

what's the error message you get hwne trying to log in?
are all symantec services running?

you need to change LU policy for the clients, by default it's disabled.

what's the error message you get hwne trying to log in?  I can log in.  When starting Endpoint Protection Manager it stalls.
are all symantec services running?  As far as I can see.

you need to change LU policy for the clients, by default it's disabled.
Where is the policy located?  I have looked and cannot find it.

did you check scm-server-0.log to check for errors in the console? and catalina.out

for the Live Update:
Policies -> Live Update -> (Choose the policy for the group) and Edit -> Advanced Settings -> Allow the User to manually launch live update.

One thing is that the option may be grayed out. If it's the case then you need to enable "Use a Live Update server" in Server Settings of the same policy. By default LU checks only updates from SEPM not from the Internet.

After installation i cannot log on to my endpoint protection 11.

It gives the following errors

Failed to connect to server

Make sure that the server is running and your session has not timed out
If you can reach the server but cannot log on, make sure that u provided the correct parameters
If you are experiencing network issue contact your system administrator.

I am sure i dont have a network problem, but i notice that the symantec Endpoint protection manager service did not start.

I tried starting it several times, but it stop immediately i refresh

Hi,

Please check scm-server-0.log and catalina.out

If possible Send the Logs...

This is the scm-server-0.log

2009-08-07 08:02:04.296 SEVERE: ================== Server Environment ===================
2009-08-07 08:02:04.311 SEVERE: os.name = Windows 2003
2009-08-07 08:02:04.311 SEVERE: os.version = 5.2
2009-08-07 08:02:04.311 SEVERE: os.arch = x86
2009-08-07 08:02:04.311 SEVERE: java.version = 1.5.0_14
2009-08-07 08:02:04.311 SEVERE: java.vendor = Sun Microsystems Inc.
2009-08-07 08:02:04.311 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2009-08-07 08:02:04.311 SEVERE: java.vm.version = 1.5.0_14-b03
2009-08-07 08:02:04.358 SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2009-08-07 08:02:04.358 SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
2009-08-07 08:02:04.358 SEVERE: java.user = null
2009-08-07 08:02:04.358 SEVERE: user.language = en
2009-08-07 08:02:04.358 SEVERE: user.country = US
2009-08-07 08:02:04.358 SEVERE: scm.server.version = 11.0.2000.1567
2009-08-07 08:02:07.999 SEVERE: ================== StartClientTransport ===================
2009-08-07 08:02:08.296 SEVERE: Unknown Exception in: com.sygate.scm.server.servlet.StartupServlet
java.lang.Exception: HTTP 404 Not Found, URL: http://localhost/secars/secars.dll?action=34
    at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:548)
    at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:72)
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:99)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
    at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
    at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
    at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
    at org.apache.catalina.core.StandardService.start(StandardService.java:450)
    at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
    at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:569)
    at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:72)
    at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:99)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
    at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
    at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
    at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
    at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
    at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
    at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
    at org.apache.catalina.core.StandardService.start(StandardService.java:450)
    at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
    at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
    at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
    at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)

and my catalina.out

Aug 7, 2009 8:02:00 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-9090
Aug 7, 2009 8:02:02 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8443
Starting service SCM
Apache Tomcat/4.1.37-LE-jdk1.4
Has valid SAV license
Info>> No SNAC license file in C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: ================== Server Environment ===================
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.name = Windows 2003
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.version = 5.2
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.arch = x86
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.version = 1.5.0_14
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vendor = Sun Microsystems Inc.
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vm.name = Java HotSpot(TM) Server VM
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vm.version = 1.5.0_14-b03
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: catalina.home = C:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.user = null
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: user.language = en
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: user.country = US
Aug 7, 2009 8:02:04 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: scm.server.version = 11.0.2000.1567

HTTP 404 means page not found. Can you check is Symantec (or Default) Website running in IIS Manager? I guess it's stopped or maybe you have installed WSUS after SEPM installation (content folders will conflict). Other thing to consider - is there anything else running on that box and using tomcat?