Endpoint Protection prevents printing
Created: 23 Jan 2012 | 6 comments
Hello. Can someone help me with settings on my Symantec Endpoint Protection so that I can print when it is enabled? The only time I can print is when I disable it, first. Thanks, in advance!
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Re
I think you client is managed with SEP server and there will be policy configured to block USB drives..
Please make sure to exclude printing device and Human Interface from exclusion list.
Regards, M.R
disable NTP and check.
disable NTP and check.
Cheers!
Pete
Help Link: http://www.symantec.com/business/support/overview.jsp?pid=54619
Hello , Are you using
Hello ,
Are you using Application and Device control, if yes you need to add printer's Hardware id as an exception.
Please update the status,
Thanks and Regards,
Gurupreet
or esle check in firewall
or esle check in firewall rule for any printer policy block?
Thanks & Regards,
Srikanth.S
"Defeat the Defeat before the Defeat Defeats you"
(Swami Vivekananda)
Question and Suggestion
Hello,
What version of SEP are you using??
Check this Article:
Network Printer does not receive print jobs after installing the Symantec Endpoint Protection (SEP) client
http://www.symantec.com/docs/TECH104542
1) open sepm
2) policies
3) intrusion prevenint policy
4) under the exclude list, exclude your printer.IP
Hope that helps!!
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | SCTS | ITIL v3
Follow me on Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helped yo
Hi
Please add the Hardware ID in exclusion list
Regards
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