Endpoint Protection

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  • 1.  Endpoint Protection Removal Not Working

    Posted Jun 07, 2016 03:51 PM

    I am attempting to upgrade to Windows 10 Pro from Windows 7 Ultimate.  Upgrade isn't working because remnants of SEP are blocking the install.  I removed SEP 12* using the Control Panel's add/remove process.  I then ran cleanwipe tool several times.  No success.  I then performed the manual RegEdit process (brutal!).  Windows 10 install continues to show two instances (there were three initially) of Symantec Endpoint Protection and won't complete the upgrade.  None of the program elements are showing in the programs/files listing.  What can I do to get rid of those remaining program files?  Thanks.

    Jim



  • 2.  RE: Endpoint Protection Removal Not Working
    Best Answer

    Posted Jun 07, 2016 05:25 PM

    What is showing left behind? They have to be in a directory somewhere on the system. What instances are they?

    Check:

    C:\Program Files (x86)
    C:\Program Files
    C:\ProgramData

    There be something left behind therew which needs to be deleted.