We are running Symantec Protection Suite Enterprise Edition in our organization version 12.1.671.4971. When I go to Windows Services snap-in and choose Symantec Endpoint Protection the service options are grayed out. Why am I not able to start, stop, or restart the service from this location? I am logged in as a domain admin with full rights on the computer/server in question. I need the ability to stop the service from time to time, on servers especially, for troubleshooting and software configuration. I have looked through the policy settings but I am unable to locate the setting that is disallowing the service run options from the services.msc snap-in. Just to clarify, I am not talking about the disable feature accessible from the Endpoint client. Any suggestions as to where this is enforced in policy or the work around would be appreciated.