Endpoint Protection

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  • 1.  Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 17, 2011 11:02 AM

    I successfully upgraded my management server from v11.0.6002.754 to v11.0.6003.803. However, when I go to create a new install package containing the v11.6003.803 update, I get an error message -

     

    Console Error

    You have another "Symantec Endpoing Protection version 11.0.6002.754 for WIN32BIT" of the same language, package type, and platform type deployed in the group currently.

     

    But, I've selected the v11.0.6003.803 package, not the v11.0.6002.754 package, which does already exist.

    How can I resolve this so that I can make the new package available to my clients?

     

    Thanks.

     

    John

     

     

     



  • 2.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 17, 2011 12:25 PM

    You might have assigned the package to the groups

    open

    sepm

    clients 

    click on packages, do u see anything assigned? if so remove those.

    then assign the new package.



  • 3.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Trusted Advisor
    Posted Apr 18, 2011 07:25 AM

    Hello,

    Follow the steps for Auto -upgrade provided in the acticle below:

     

    Upgrading clients by using AutoUpgrade
     
    http://www.symantec.com/business/support/index?page=content&id=TECH96789
     
     
    Hope that works for you!!!!


  • 4.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 18, 2011 07:42 AM

    hi John,

    you want to create just 11.0.6300 install package?

    or you want to upgrade clients from SEPM server?



  • 5.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Broadcom Employee
    Posted Apr 18, 2011 10:05 AM

    Hi,

    You can also create new package through Migration & deployment wizard.

    If you are trying Auto-upgrade then you will have to delete old packages before adding 11.0.6 MP3 package.

    You should not face any problem if you are exporting package through

    log on to SEPM console -->Click  Admin --> Click  Install Package --> Right click desired package & click export.



  • 6.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 18, 2011 09:30 PM

    I just want to create a 11.0.6300 install package, which (after it exists), I'll then assign to my client groups; i.e. first to a test group and if all goes well, the production group.

     

    John



  • 7.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 18, 2011 09:33 PM

    Before I can do that, I need to create the install package, and that is the where I'm having the problem. SEP is claiming that MP3 is the same as MP2.



  • 8.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Broadcom Employee
    Posted Apr 19, 2011 02:33 AM

    can you please post the picture of the message?



  • 9.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803

    Posted Apr 20, 2011 01:55 PM
      |   view attached

    See attached .pdf for screen shot showing problem...

     

     

    Attachment(s)

    pdf
    sepm - Package Problem.pdf   104 KB 1 version


  • 10.  RE: Endpoint Protection v11.0.6002.754 -> v11.0.6003.803
    Best Answer

    Posted Apr 20, 2011 02:14 PM

    Go to the clients tab, then click on client install package on the right hand side of the window.( Last tab)

    Then delete the existing packages.

    And now you can replace them with the latest version.

    That should resolve the issue.