Endpoint recovery tool PDF states to perform the following but extraction is failing ?
Have copy of the Symantec Endpoint Recovery Tool which means downloading the Endpoint def files (20120419-002-v5i32.exe) but when running the command in the PDF which is provided it says it completed but it does not extract files. The command using is:
5. Open a command prompt and enter the following command:
C:\TEMP\ /extract VIRSCAN.zip C:\TEMP\virusdefs