I installed SEPM 11.4202 MR4 MP2 on Win2k3 Ent Server, however I'm unable to login. When adding the userid and password the SEPM service stops. I attempted to uninstall and reinstall and change the port from 8005 to 8006, unsuccessful. Request assistance resolving the issue.
Jun 4, 2009 9:28:44 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-9090
Jun 4, 2009 9:28:44 AM org.apache.coyote.http11.Http11BaseProtocol init
INFO: Initializing Coyote HTTP/1.1 on http-8443
Starting service SCM
Apache Tomcat/4.1.37-LE-jdk1.4
Has valid SAV license
Info>> No SNAC license file in D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat\etc\license
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: ================== Server Environment ===================
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.name = Windows 2003
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.version = 5.2
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: os.arch = x86
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.version = 1.5.0_14
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vendor = Sun Microsystems Inc.
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vm.name = Java HotSpot(TM) Server VM
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.vm.version = 1.5.0_14-b03
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: catalina.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: java.user = null
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: user.language = en
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: user.country = US
Jun 4, 2009 9:28:44 AM com.sygate.scm.server.util.ServerLogger writeHeader
SEVERE: scm.server.version = 11.0.2000.1567
2009-06-04 09:24:09.852 SEVERE: ================== Server Environment ===================
2009-06-04 09:24:09.852 SEVERE: os.name = Windows 2003
2009-06-04 09:24:09.852 SEVERE: os.version = 5.2
2009-06-04 09:24:09.852 SEVERE: os.arch = x86
2009-06-04 09:24:09.852 SEVERE: java.version = 1.5.0_14
2009-06-04 09:24:09.852 SEVERE: java.vendor = Sun Microsystems Inc.
2009-06-04 09:24:09.852 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2009-06-04 09:24:09.852 SEVERE: java.vm.version = 1.5.0_14-b03
2009-06-04 09:24:09.852 SEVERE: java.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\jdk\jre
2009-06-04 09:24:09.852 SEVERE: catalina.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
2009-06-04 09:24:09.852 SEVERE: java.user = null
2009-06-04 09:24:09.852 SEVERE: user.language = en
2009-06-04 09:24:09.852 SEVERE: user.country = US
2009-06-04 09:24:09.852 SEVERE: scm.server.version = 11.0.2000.1567
2009-06-04 09:24:10.727 SEVERE: ================== StartClientTransport ===================
2009-06-04 09:24:10.759 SEVERE: Unknown Exception in: com.sygate.scm.server.servlet.StartupServlet
java.lang.Exception: HTTP 400 Bad Request, URL:
http://localhost/secars/secars.dll?action=34
at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:548)
at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:72)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:99)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:569)
at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:72)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:99)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:880)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:768)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3484)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:3710)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:697)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1148)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:311)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:2213)
at org.apache.catalina.startup.Catalina.start(Catalina.java:484)
at org.apache.catalina.startup.Catalina.execute(Catalina.java:371)
at org.apache.catalina.startup.Catalina.process(Catalina.java:134)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:151)