Endpoint Protection

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  • 1.  Enpoint remote install fails when File and Print shareing is enabled.

    Posted Apr 13, 2009 11:35 AM
    Hi:
                I am trying to install the endpoint client onto windows XP machines within a domain evirionment, when file and print shareing is enabled the install fails, when it is disabled the installation works. I would like to have file and print sharing open for all local users by default, as many of the local services depend on it.


  • 2.  RE: Enpoint remote install fails when File and Print shareing is enabled.

    Posted Apr 14, 2009 06:06 AM
    Hi Simon,

    It is mandatory to have these ports open.

    Pls visit the below link..

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/3e95d7f0ebf56f6088257393005bd82b?OpenDocument

    Also make sure, Windows Firewall is disable .

    Rgrds,
    SAM


  • 3.  RE: Enpoint remote install fails when File and Print shareing is enabled.

    Posted Apr 14, 2009 08:06 AM
    I'd also wonder - at what point is the failure? Do the files get copied to the computer? (C:\temp\clt-inst)


  • 4.  RE: Enpoint remote install fails when File and Print shareing is enabled.

    Posted Apr 16, 2009 02:34 AM
    If the files get copied to C:/temp\clt-inst then there could be some issue with the installer.

    I hink files are also not getting copied to client PC, there is some issue with TCP port 139 on the clients.

    Simon> can you pls check the sme.

    Rgrds,
    SAM


  • 5.  RE: Enpoint remote install fails when File and Print shareing is enabled.

    Posted Apr 16, 2009 05:21 AM
    To deploy SEP or any product.File and Print Sharing has to be enabled for the program to copy it locally and install itself.So are you talking about Simple File sharing of Windows Explorer or putting exception for File and Print sharing in the firewall.