Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Enroll user PGP Desktop with local user

Created: 03 Dec 2013 • Updated: 03 Dec 2013 | 2 comments
rpaciulli's picture
This issue has been solved. See solution.


I install PGP on environment, and my customer use PGP with internal users.

This users don´t have a valid email address, and when I try to install the PGP Desktop to enroll, I receive a message saying the PDP sent a request enrollment to the e-mail, but this email don´t exist!

Exist any way to bypass this e-mail verification to enroll?


Comments 2 CommentsJump to latest comment

Anthony_Betow's picture

Install a stand-alone version but the key generation will want an e-mail address but can be forced to skip.

To not have the e-mail enrollment, setup your Ldap Directory Sync with Active Directory. 

It's highly recommended to have an e-mail address for the user.  During install on a managed enviroment the e-mail address can be forced to be skipped also. This can cause problems later on if you decide to do any e-mail encryption.