Endpoint Protection

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  • 1.  Ensuring a client does not restart

    Posted Apr 09, 2016 11:31 AM

    I'm using Symantec Endpoint Protection 12.1.6 MP4 but this has been a problem for a long time. When SEP detects certain threats it wants to reboot even if the file has been successfully removed. It allows you to postpone the reboot for a few hours but then it forces you to reboot. How do I prevent SEP from rebooting the system?

    Adding REGDWORD DisableRebootCommand=1 in HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC does not work.

    I have figured out that I can prevent the reboot by using this procedure:

    1. disable tamper protection
    2. terminate the SEP service
    3. delete the Reboot Manager registry entry created during the detection process
    4. restart SEP service
    5. re-enable tamper protection

    I do not like doing that so need a way to prevent this reboot in the first place.



  • 2.  RE: Ensuring a client does not restart

    Posted Apr 11, 2016 11:00 AM

    Are you talking when deploying a package?

    See here:

    How to configure a client installation package that will not require a reboot/restart in Symantec Endpoint Protection 12.1