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Created: 01 Dec 2011 • Updated: 06 Dec 2011 | 3 comments
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Symantec Vault facing problem while deleting mail of journaling database it is saying error "you are no authorized

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Mohankumar K's picture

Please help to me to get the solution


KMK | Handy NBU Links


AndrewB's picture

my first question is to clarify that you mean the journal archive and not the database (that would be in SQL)

the next question would be are you sure you want to delete from the journalarchive ? this could have severe implications from a compliance standpoint for your company.

Andy Becker | Authorized Symantec Consultant | Trace3 | Symantec National Partner |

JesusWept3's picture

The answer is most likely because you havent given yourself permission to delete on the journal archive, by default the journal archive has no permissions granted for anyone , its usually blank.
So you would have to grant the deletion permissions explicitly and then try again

However i agree with Andrew that it sounds like a really bad idea, unless part of the compliance order is to delete infringing email that a court has ordered be removed from your companies email systems, any other deletions should be handled by EV's Storage Expiry processes.

This obviously all hinges as to what industry your company is in and which compliance rules apply to you.
Would consider doing a CYA by asking your legal department as to whether this is definitely the right course of action to take