Video Screencast Help

Enterprise Vault 10 and FSA

Created: 26 Jul 2012 • Updated: 15 Aug 2012 | 4 comments
This issue has been solved. See solution.

Hello,

 

As I am trying to learn EV 10, I am facing al small problem.

Archiving files is working without any problem.

BUT, trying to find an archived file based on the author doesn't works quite well.

I always get: No archived items match the search query.

Searching on content is OK, no problem at all. But searching on the author of the file, not :-s

 

Can someone tell me how to fix this and what I did wrong?

 

Thanks

 

Ollie

 

PS: does this also works with graphicals files like, jpeg and tiff?

Comments 4 CommentsJump to latest comment

JesusWept3's picture

I don't think author will ever return ok because thats based on mail properties for exchange and lotus archiving

SOLUTION
Oli4-44's picture

Hello Alex,

 

Can you be more specific?

I would like to know more :-)

 

Thx

 

Ollie

 

PS: What attribute I could use to find my file back? Is there a list of attributes I could add in EV?

LCT's picture

I agree with Alex that the Author search is specifically designed to search emails or email attachments and it is not for FSA.

http://www.symantec.com/business/support/index?page=content&id=HOWTO46681

http://www.symantec.com/business/support/index?page=content&id=HOWTO46675#v53712998

I think it's best to log a case with Symc tech support and see what they can do for you...also you probably need to add this 'feature' to the enhancement  request website.

http://www.symantec.com/business/support/index?page=content&id=HOWTO38237

 

 

Oli4-44's picture

And if I modify the Custom Properties.xml like in http://www.symantec.com/business/support/index?page=content&id=HOWTO37041#id-SF390544633

Would I be able to do so? Are they some limitations?

 

Let me know.

 

Ollie