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Enterprise Vault 10.0.2+ Client add-in toolbar does not display - Outlook 2010 32 bit

Created: 20 Mar 2013 | 2 comments
AKL's picture

Hello All

This is quick information around issue where enterprise vault add-in was not visible in Windows 7 64-bit and Outlook 2010 32-bit configuration. The issue was documented in below technote and was caused by enterprise vault 10.0.2 client or above.

http://www.symantec.com/business/support/index?page=content&id=TECH201625&actp=SUBSCRIPTION

As an update the issue has been addressed with Enterprise vault 10.0.3 cumulative update 1 which can be downloaded from below location:

http://www.symantec.com/business/support/index?page=content&id=TECH203045&actp=SUBSCRIPTION

Quick update, hopefully will get chance to detail more about CU1 update soon. Also for quick mention, only enterprise vault 10.0.3 client supports Outlook 2013.

Thanks !

Operating Systems: