Enterprise Vault 10.0.2 Client; Error - unable to download item. [OIOM]
We have been using EV for about a year. I have 1 person who is suddenly receiving an error when trying to retrieve an email from his vault archive.
The error is "Unable to download this item. [OIOM]"
Steps taken - Upgraded from 9.0.2 to 10.0.2. Verified that the registry settings were correct for the PSTDisableGrow. This is something we had to do when we first started using EV but I have verified that no changes have occurred. Also, restarted EV services on appropriate server. Web access works fine, no errors. Problem is definitely with the local Outlook client add-in. Any thoughts?