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Enterprise Vault™ 10.0.4 Cumulative Hotfix 3 Installation Instructions

Created: 30 Apr 2014 • Updated: 02 May 2014 | 2 comments
Gill1's picture
This issue has been solved. See solution.


I just upgraded my EV 10 sp4 with CHF 3.

Documentation say:

Wait for event 8576 to be logged in the Symantec Enterprise Vault event log:

The Directory service has completed the automatic upgrade of the EnterpriseVaultDirectory Database

Note: Do not start the Directory services on any other Enterprise Vault servers until event 8576 appears in the event log of the first Enterprise Vault server.

But, this never happened. Event 8576 was never logged.

Then I just went ahead and started the Storage and rest of the services. Seems like EV is working just fine.

Any ideas, if there is a missprint in upgrade doc?


Operating Systems:

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Rob.Wilcox's picture

*Maybe* that is only for an upgrade from a previous version of EV?

Gill1's picture

Thanks Rob,

EV server was on version 10.0.4 CHF2. From there I upgraded it to CHF3.