Enterprise Vault Add-In Pop-Up Message (Outlook Data File Size)
Created: 23 Aug 2012 | Updated: 23 Aug 2012 | 3 comments
This issue has been solved. See solution.
Last night we put in a Group Policy to remove Cached Exchange mode on all school computers and remove the options to create PST/OST files within Outlook 2010. We are running Enterprise Vault 8 SP5. This morning we have had two computers receive a pop up window from the Vault Add-in:
"A setting on your computer that controls the size of Outlook data files may affect the operation of the Enterprise Vault Outlook Add-In.
Contact your Enterprise Vault administrator for details of how ot resolve this issue."
The vault add-in is working after the user clicks on OK to dismiss the message.
I am assuming this is due to the GPO turning off Cached mode and making sure that no OST files can be created but wanted to hear from the experts.
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Someone else had the same issue:
https://www-secure.symantec.com/connect/forums/error-messages-while-opening-email
Check this link to resolve your issue;
http://thingsilearnedtoday.net/2011/01/12/pstdisablegrow-and-the-enterprise-vault-outlook-addin-9-0-1/
LCT, thank you much. Just tested the solution on one of the computers and we are able to open vaulted items. I did not know the vault created a temp PST file to download the items to so that was good to learn.
Thank you!
Glad it resolved for you now. no problem.
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