Enterprise Vault Agent
SQL 2008 R2
The BackupExec service hangs (and the job says "stalled") after the databases for the vault stores are backed up. The actual vaults are on a NAS so they are de-selected.
I created a job to JUST back up the vault store databases - this is where I have isolated the issue.
So, this is what happens:
Vault stores are put in backup mode properly (from EV server event logs)
Vault store database are backed up (from SQL server event logs)
Vault stores exit backup mode properly (from EV server event logs)
The job hangs as soon as the vault store exits backup mode, goes to stall, tries to recover, stalls, etc, etc. If there were other jobs running when this happens they are all failed (bad).
Spoke with Symantec, got tossed between EV and BE engineers repeatedly. Was told my tape rotation was not optimal and that we needed to turn off antivirus (neither of which did anything).
So, is anyone running the EV agent successfully? Anyone running the EV agent with the vault stores on a NAS? The actual vault stores get backed up via NDMP (in backup mode with some powershell scripting to put them into backup mode) successfully. I could work around this with backing up the SQL DB's directly but since the EV agent is installed and licensed it doesn't let you select the databases directly on the SQL server. Just about ready to back to BE2010