Enterprise Vault Backup Flag not clearing
Created: 17 Jan 2013 | Updated: 05 Feb 2013 | 9 comments
This issue has been solved. See solution.
We are facing an issue, where the backup flags are not clearing on the daily checks and we are getting the below error message
41008 There are 5XXX savesets that have not yet been backed up or replicated for Vault Store 'Mailbox VS 1'.
There is a build-up of savesets that Enterprise Vault cannot confirm have been backed up or replicated.
Example symptoms: archive-pending items remain in mailboxes, leading to calls to your Help Desk from users; store sizes do not decrease, even though items have been archived.
There may be a problem with backups or replication.
We are using Enterprise Vault Version: 184.108.40.2064 and the client are using version 9.0.1
Please advice on how to resolve the above issue and I would like to know the latest version number for EV to ask the customer to go for upgrade.