Enterprise Vault causing outlook 07 to freeze
this appears to be happening with our windows 7 desktops. We deploy a new computer and when a user signs on for the first time and loads up Outlook 2007, we get the prompts about enterprise vault offline. The prompts are "a setting on your computer that controls the size of Outlook data files may affect the operation of Enterprise Vault Outlook add-in" We chose do not show this message again. The next prompt is Vault cache, whether to setup or not. We choose "do not set up Vault Cache at this time."
When we do this Outlook freezes up and we have to go into task manager to end task and kill outlook session. When we re-open outlook everything now is fine. I need to know why this is happening. On our laptops we choose to enable vault cache and do not have the same issue. Any help would be appreciated.
windows 7 32 bit
outlook 2007 SP2
enterprise vault 9.0